Question 1

How long does a website or e-commerce project take?

Accepted Answer

The timeline depends on the complexity of the project, the required functionality, and how quickly the necessary information and content become available. We believe that the best results come from collaboration. Building a website or online store is a two-way process where clear communication and timely feedback play an essential role. At the beginning of every project, we provide a realistic roadmap with clearly defined milestones and timelines, so you'll always know what to expect and what comes next.

Question 2

What's included in the price?

Accepted Answer

Every package includes design, development, content implementation, and responsive optimisation for all devices. Domain registration, hosting, and third-party services such as payment providers, shipping integrations, or external subscriptions are charged separately and clearly outlined in your proposal, ensuring complete transparency from the start.

Question 3

Will I be able to update my website after launch?

Accepted Answer

Yes. We build websites and online stores that are easy to manage independently. You'll be able to update text, images, blog posts, products, and important information without technical knowledge. After launch, we'll guide you through everything so you can manage your website confidently.

Question 4

Can I add more pages and features later on?

Accepted Answer

Absolutely. Our websites are designed to grow alongside your business. Whether you need additional service pages, a blog, multilingual support, booking systems, integrations, or new functionality, your website can evolve over time without limitations. We plan the structure with future expansion in mind.

Question 5

Do you work with clients outside Bulgaria?

Accepted Answer

Yes. We work with clients both within Bulgaria and internationally. We're fluent in Bulgarian, English, and German, ensuring clear communication regardless of location. Thanks to established workflows and online meetings, we're able to successfully deliver projects wherever our clients are based.

Question 6

Who will be working on my project?

Accepted Answer

You'll work directly with the people building your project. Saltframes intentionally takes on a limited number of projects at a time to provide personal attention, transparent communication, and a high level of care throughout the entire process. To us, every project is a partnership rather than just another task on a to-do list.

Question 7

What does the project process look like?

Accepted Answer

Our process is clear and transparent from day one. We begin by understanding your business, goals, and audience. From there, we plan the structure and content, move into design and development, and complete the project with thorough reviews and testing before launch. Throughout the process, you'll always know where your project stands and what the next steps will be.

Got an idea?Let's talk.

Answers to the questions we hear most oftenbefore starting a new project.